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sophkim's avatar
sophkim
Copper Contributor
Jan 06, 2021

Microsoft Teams download issue

Whenever I try to download Microsoft Teams, I get below error messages. Does anyone know how to fix this? 

 

 

 

 

microsoft teams

1 Reply

  • atsingh's avatar
    atsingh
    Copper Contributor
    Jan 06, 2021

    sophkim 

    Hi,

     

    this looks like an issue with MSI installer itself. You may try to run the installer fix and try installing it again.

     

    https://support.microsoft.com/en-in/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

     

    Try the system checker as well. sometime corrupted binaries also cause such issue.

     

    go to command prompt as an administrator.

     

    run sfc /scannow

     

    Collect  a procmon trace also to find out if there is any issue with account permission.

     

    https://docs.microsoft.com/en-us/sysinternals/downloads/procmon

     

     

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