Forum Discussion
Arzak17
Sep 28, 2021Copper Contributor
Microsoft Teams Desktop Windows 10 Issues (Chat not refreshing and webcam freezing)
Hi,
My teams account is enabled for multiple accounts and starting some weeks ago, I am encountering some issues in the Desktop version of Windows 10.
- Issue #1: Webcam freezing in other participants end. I see my image perfectly, but during the calls the other participants see me frozen (sometimes). IT HAPPENS ONLY IN TEAMS DESKTOP.
- Issue #2: Chat not refreshing when changing from account to account. I see the pop-up with the message notification, but when I go to the account, chat is not refreshed. I need to quit and re-enter.
For the issues, I have already tried every action plan from similar posts: Clear cache, reinstall, check for driver update, buy new external camera, disable GPU, etc. etc...
I honestly think it's a Microsoft Teams related issues since I started experiencing the issues some 2 months ago and before that everything worked exceptionally.
Note that I am experiencing the issue mainly in Desktop app.
Any suggestion?
Thanks,
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