Forum Discussion
atunellRTG
Apr 27, 2020Copper Contributor
Microsoft Teams Desktop on Mac Stuck in Login Loop
I recently changed from one MS Office 365 email/organization to another. I've removed the "old" Office 365 account from everywhere I can find on my Mac, but when I launch Microsoft Teams - every tim...
- May 01, 2020
I’ve got this login loop after I logged in with me private MS account in Teams. I stucken in a login loop when I tried to log with my company account in Teams. Close your Teams application and go to $HOME//Library/Application Support/Microsoft/Teams in files browser and delete/move the Teams folder to Teams_old for example.
Start your Teams application, the Teams folder will created and the Login window appears.
For me it works, when I delete the $HOME//Library/Application Support/Microsoft/Teams folder after I was logged in with me private MS account.
Heiko
JGroob
Nov 04, 2023Copper Contributor
I FIXED IT!
I use outlook for my new organization. I created a teams meeting in my outlook calendar. I made sure Teams was closed on my mac. I think clicked to "join the teams meeting" from outlook and it prompted Teams to open. It had a mild window flicker freak out but it then prompted me to "join the meeting" and before clicking "join" in the pop up box I saw it had an option to "sign in," I clicked that and it then brought me back to the full organizational sign in and I was able to sign in with my new org. I tried so many things to try but this was the only think that kicked it out of the old org sign in window.
I use outlook for my new organization. I created a teams meeting in my outlook calendar. I made sure Teams was closed on my mac. I think clicked to "join the teams meeting" from outlook and it prompted Teams to open. It had a mild window flicker freak out but it then prompted me to "join the meeting" and before clicking "join" in the pop up box I saw it had an option to "sign in," I clicked that and it then brought me back to the full organizational sign in and I was able to sign in with my new org. I tried so many things to try but this was the only think that kicked it out of the old org sign in window.