Forum Discussion
Microsoft Teams Desktop on Mac Stuck in Login Loop
I’ve got this login loop after I logged in with me private MS account in Teams. I stucken in a login loop when I tried to log with my company account in Teams. Close your Teams application and go to $HOME//Library/Application Support/Microsoft/Teams in files browser and delete/move the Teams folder to Teams_old for example.
Start your Teams application, the Teams folder will created and the Login window appears.
For me it works, when I delete the $HOME//Library/Application Support/Microsoft/Teams folder after I was logged in with me private MS account.
Heiko
I’ve got this login loop after I logged in with me private MS account in Teams. I stucken in a login loop when I tried to log with my company account in Teams. Close your Teams application and go to $HOME//Library/Application Support/Microsoft/Teams in files browser and delete/move the Teams folder to Teams_old for example.
Start your Teams application, the Teams folder will created and the Login window appears.
For me it works, when I delete the $HOME//Library/Application Support/Microsoft/Teams folder after I was logged in with me private MS account.
Heiko
Here were the steps I took:
1) I made sure to remove Teams from login items so it did not auto-start and disabled background operations.
2) I restarted macos.
3) Renamed $HOME//Library/Application Support/Microsoft/Teams to $HOME//Library/Application Support/Microsoft/old_Teams
4) Started Teams
5) When it asked if it wanted to login with my default credential, I chose the link at the bottom left for the alternate method which gave me the ability to type in my credentials and authenticate manually.
6) That allowed me in and everything seems okay.
As a final test, I also explicitly Quit (but did not sign out) and restarted Teams, and it connected me back automatically without any prompts.
Thanks for the tip!
FYI: I'm on Ventura 13.6 on an M2 Pro-based MacBook Pro. Teams 1.6.00.11156