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atunellRTG's avatar
atunellRTG
Copper Contributor
Apr 27, 2020
Solved

Microsoft Teams Desktop on Mac Stuck in Login Loop

I recently changed from one MS Office 365 email/organization to another.  I've removed the "old" Office 365 account from everywhere I can find on my Mac, but when I launch Microsoft Teams - every tim...
microsoft teams
  • Heiko1410's avatar
    Heiko1410
    May 01, 2020

    atunellRTG

    I’ve got this login loop after I logged in with me private MS account in Teams. I stucken in a login loop when I tried to log with my company account in Teams. Close your Teams application and go to $HOME//Library/Application Support/Microsoft/Teams in files browser and delete/move the Teams folder to Teams_old for example.

     

    Start your Teams application, the Teams folder will created and the Login window appears.

     

    For me it works, when I delete the $HOME//Library/Application Support/Microsoft/Teams folder after I was logged in with me private MS account.

     

    Heiko

Andycardenas99's avatar
Andycardenas99
Copper Contributor
Apr 20, 2022

Found out this video that helped me!

 

https://www.youtube.com/watch?v=iMZBpEgfEY4

  • paulgrant's avatar
    paulgrant
    Copper Contributor
    May 18, 2022

    I managed to fix this finally on OSX!

    Following all the steps above didn't solve this.
    What did solve it was to complete the steps to uninstall completely and remove everything from keychain and Application Support folder.
    Finally - download an older version of Teams- 1.4.00.4971 worked for me.
    I am now able to login with a new account.

    https://docs.microsoft.com/en-us/answers/questions/250459/ms-teams-login-infinite-loop.html?childToView=854663#answer-854663

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