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atunellRTG's avatar
atunellRTG
Copper Contributor
Apr 27, 2020
Solved

Microsoft Teams Desktop on Mac Stuck in Login Loop

I recently changed from one MS Office 365 email/organization to another.  I've removed the "old" Office 365 account from everywhere I can find on my Mac, but when I launch Microsoft Teams - every tim...
microsoft teams
  • Heiko1410's avatar
    Heiko1410
    May 01, 2020

    atunellRTG

    I’ve got this login loop after I logged in with me private MS account in Teams. I stucken in a login loop when I tried to log with my company account in Teams. Close your Teams application and go to $HOME//Library/Application Support/Microsoft/Teams in files browser and delete/move the Teams folder to Teams_old for example.

     

    Start your Teams application, the Teams folder will created and the Login window appears.

     

    For me it works, when I delete the $HOME//Library/Application Support/Microsoft/Teams folder after I was logged in with me private MS account.

     

    Heiko

computerninja's avatar
computerninja
Copper Contributor
Apr 19, 2021

I got this tip from a colleague who had this issue...he got this from another post and it worked for me.

 

"I found a tip to install this version for MacOS because this error occur when we change the password in a account MS365 and the validator Server is a ADFS not Azure.

 

https://statics.teams.cdn.office.net/production-osx/1.3.00.28778/Teams_osx.pkg

 

It an old version but when enter on temas choose the option update without logout."

 

mpifred's avatar
mpifred
Copper Contributor
Jul 19, 2021

computerninja 

 

Thank you so much! This worked for me! I did uninstall the old version with AppCleaner and deleted the related Keychain files. I then downloaded the old version and was then able to log in with my work account.

 

After that, I then reinstalled the newer version, and it was still connected to my work account. Very grateful!