Forum Discussion
Solved
Microsoft Teams crashes my entire Internet connection after starting a meeting
Strange problem here, that is tough to comprehend. First off I have a line-of-sight ISP that uses LTE service to broadcast Internet. So its not DSL/Cable, etc. But the advertised speed is 60 mbps do...
Hello Jared327 This is something you'll definitely want to report to our answers.microsoft.com tech support site.
Jared327 very similar issues. MS Teams video call seems to cause my internet connection to fail. Surface Laptop 3 & 4 both the same behaviour. Both connect via USB C to a wired ethernet. When it happens I disconnect the wired option and it reverts to wireless and all is fine. So lots of similar issues. At work the hub is connected via the USB A connection on the Surface Laptop and it doesn't happen. Could be the USB C hub (Unitek), a Huawei HG 659 router, the laptops or the a switch. The USB -C connection makes the most sense.
Have the same problem. Am on a macbook 2020, i5 2 GHz Quad-core, 16 RAM. I’m running windows through parallels, but other than teams it works as a charm. The macbook only has USB-C outlets, so it’s either Ethernet through USB-C or Wifi. Seems crazy that I would constantly need to change from a 1 Gbit/s Ethernet connection to a Wifi (about 200 Mbit/s) connection just for this freaking Teams. Does anyone have a solution? Preferably Microsoft by fixing this issue?