Forum Discussion
Jared327
Jun 10, 2020Copper Contributor
Microsoft Teams crashes my entire Internet connection after starting a meeting
Strange problem here, that is tough to comprehend. First off I have a line-of-sight ISP that uses LTE service to broadcast Internet. So its not DSL/Cable, etc. But the advertised speed is 60 mbps do...
- Jun 24, 2020
Hello Jared327 This is something you'll definitely want to report to our answers.microsoft.com tech support site.
nbinney
Nov 20, 2020Copper Contributor
Has there been any solutions to this? I have a user on a TPLink Archer A7 router with the same issue. Teams meetings kill their internet connection and the only fix is to reboot their router.
I have only been able to find open threads without any answers.
jeffn22
Jan 26, 2021Copper Contributor
nbinneySame router, same problem here. However it ONLY seems to be an issue on the MacBook running teams - all other network clients continue uninterrupted (Win 10, NAS on linux, iPhone, Android).
Following along!
- drewpgApr 02, 2021Copper Contributor
jeffn22 I had this problem when I used mobile version of ms teams on Android. Internet connection disappears right away after connecting to the call and appears after disconnecting. So you cannot call it as "router problem", it is straightly related to ms teams application.
- mark_rosJan 26, 2021Copper ContributorRight, I use macbook pro with newest osx and updated ms teams. Didn’t have problems so far but suddenly it started crashing my network/internet while using teams meeting. My usb-c network adaptor seems to be the problem. teams meeting by using wifi no problem bur as soon as I plug in the usb-c adaptor the network crashes within a few minutes.