Forum Discussion

Copper Contributor

Jun 10, 2020

Solved

Microsoft Teams crashes my entire Internet connection after starting a meeting

Strange problem here, that is tough to comprehend. First off I have a line-of-sight ISP that uses LTE service to broadcast Internet. So its not DSL/Cable, etc. But the advertised speed is 60 mbps do...

microsoft teams

ThereseSolimeno
Jun 24, 2020
Hello Jared327 This is something you'll definitely want to report to our answers.microsoft.com tech support site.

nbinney

Copper Contributor

Nov 20, 2020

Has there been any solutions to this? I have a user on a TPLink Archer A7 router with the same issue. Teams meetings kill their internet connection and the only fix is to reboot their router.

I have only been able to find open threads without any answers.

noornawaz

Copper Contributor

Nov 20, 2020

nbinney The real problem was in my wifi adapter driver.

I downloaded new driver which had a fix of this issue. I haven't faced the issue again.

In my case wifi adapter was: Intel(R) Wireless-AC 9560 1600MHz

Driver which fixed the issue WiFi_21.120.2_Driver64_Win10.exe