Forum Discussion
msabat
Nov 05, 2019Brass Contributor
Microsoft Teams Cloud Voice
Hello All. Right now we use Voice in SfB On-prem. We plan to enable Voice at Microsoft Teams using Direct Routing. I have couple questions that Community can help me with 🙂 1. On Tea...
LinusCansby
Jan 11, 2020MVP
No, you have to setup that normalization of numbers have to be done in the Dial Plan. If your SIP Trunk provider requires another format (ex. 001555 instead of +1555) it is better to change that in your SBC.
msabat
Jan 14, 2020Brass Contributor
LinusCansby Thanks.
one more thing 😉
I SfB when I put 9011 for International it is resolved correctly.
I setup the same normalization rules on Teams. but here it fails. It only works with 011.
I have setup ExternalAccessprefix to 9.