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Christopher Partlow's avatar
Christopher Partlow
Copper Contributor
Sep 17, 2019

Microsoft Teams Channels Spin on Mobile App

Some users are experiencing a lack of response from channels inside the Teams mobile app.  When they select a channel within Teams mobile app, the channel spins and doesn't read the channel, but when they go to the client, they can access the channel just fine.   It's only on the mobile app where some (not all) channels spin. Users have had to tap 'chat' or close the app to get off the spin.  Any thoughts?

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  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    MVP
    Sep 19, 2019
    Hi Christopher Partlow

    Is this IOS or Android?

    If it is IOS, MS just released 1.0.84 for IOS today. Would recommend updated to the latest version and see if it is fixed in this version. Maybe also a reinstall of the app if it persists.

    If all else fails would open a ticket via the 365 admin portal

    Hope that answers your question!

    Best, Chris

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