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user202208
Copper Contributor
Aug 07, 2023

Microsoft Teams call forwarding

Hi everyone!

 

Wondering if Microsoft Teams will allow call forwarding through three different users/numbers?

As part of a change

 

For example DDI 1 and DDI 2 needs to be forwarded to DDI 3. DDI 3 has group call delegation enabling either User1 and User2 to pick up calls.

 

I directly called DDI 3 and this successfully went to the voicemail since User1 and User2 did not answer - which was expected, however when I directly called DDI1 or DDI2, these did not connect. 

 

Would someone be able to advise if the 'triple' call forwarding is possible? Thank you!

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