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cynthia_e
Dec 09, 2020Copper Contributor
Microsoft Teams Call - Missing Dial Pad
When a call is made with Teams to an internal user the dial pad is visible in the call options. Upon adding an external participant the dial pad disappears. The external participant, making this a 3 person call can be a vendor with an automated message asking us to dial 1 or 2. The dial pad is not available. Please advise.
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- ThereseSolimenoFormer Employee
Hi cynthia_e Does this help? https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-conferencing/no-dial-pad#:~:text=%20Dial%20pad%20is%20missing%20in%20Teams%20,the%20user%20has%20been%20assigned%20a...%20More%20