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vatsha's avatar
vatsha
Copper Contributor
Apr 08, 2020
Solved

Microsoft Teams Application (free) - Zoom Integration - Sign in error

I'm trying to use Zoom online meeting integration through the Microsoft Teams Application (free) integration. The integration is installed successfully but whenever I sign in, it always gets redirected to "login.microsoftonline" page instead of opening in Zoom server also the window suddenly closes on its own and it's happening repeatedly without any progress of being signed in.

 

Thought I should mention, I've tried different browsers as well for the same exercise. Zoom website and app logs me in, where through Microsoft Teams Application the issue continues.

 

Kindly help.

Thanks in advance!

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microsoft teams
  • Forrest_H's avatar
    Forrest_H
    Apr 08, 2020

    vatsha That may be normal.  Many of the integrations and Add-Ons need to connect to Azure AD or other Microsoft servers to get Permission to access your profile in order to Link the services together.

  • Forrest_H's avatar
    Forrest_H
    Steel Contributor
    Apr 08, 2020

    vatsha That may be normal.  Many of the integrations and Add-Ons need to connect to Azure AD or other Microsoft servers to get Permission to access your profile in order to Link the services together.

    • vatsha's avatar
      vatsha
      Copper Contributor
      Apr 08, 2020

      Forrest_H Ok. But how do I make Microsoft servers to get Permission for profile access?

      • Forrest_H's avatar
        Forrest_H
        Steel Contributor
        Apr 08, 2020

        vatsha 

        That window looks like the Authentication window that Microsoft generates for signing in.

        At least on the paid version that is what happens.  Since you are using Free version I am not sure the process is the same.

        I cannot suggest much for Free version troubleshooting other than standard steps.

        Check for updates .  Do a Forced Shutdown of computer. Clear Credential Manager and try doing the same steps from the Web version.

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