Microsoft Presenter+ not working in New Teams

Question

I've had the Microsoft Presenter+ accessory successfully working in the Classic Teams, and I'm sure this issue was resolved at one point in New Teams, but now seems to be broken again. Any help would be appreciated.

I've tried removing the Bluetooth device and re-connecting. The pointer works but not the mute button which is the most important thing. Anyone else having the same issue? and how did you solve it?

These are the details of the device in Microsoft Accessory Centre;

Model: Presenter+
Hardware version: 1.b.7
Firmware version: 1.25

michael_kelley · Answer

I am having the same issue as well. My hardware version is 1.a.b

tim_bouwkamp · Answer

Same issue for me. Works on Teams Classic but not the new Teams.&nbsp;Harware:&nbsp; 0.f.7Firmware: 1.25Microsoft Teams version&nbsp;24060.2623.2790.8046

robertkohlatce · Answer

evanmichailidis&nbsp;Having the same issue hereYou have Microsoft Teams version&nbsp;24074.2321.2810.3500.You've got the latest version. It was last updated on 4/16/2024.The client version is&nbsp;49/24031414716.With the latest update to the Accessory Center

aitechlead · Answer

Same problem here. It is pretty sad, because ALL hardware and software elements are produced my Microsoft.........

Surface Pro 11 tablet by Microsoft
Windows 11 by Microsoft
Teams app by Microsoft
Microsoft Presenter+ by Microsoft

Seriously, Microsoft, you have no excuse why these things are not working together....

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Microsoft Presenter+ not working in New Teams

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