Forum Discussion

Copper Contributor

Jul 10, 2019

Microsoft Phone System integration with Dynamics365 CRM

Does anyone know if an integration between the Microsoft Phone System in Teams and Dynamics365 CRM is in the works? Would like to switch from our existing cloud hosted phone system provider to Micro...

microsoft teams

Devman2k

Brass Contributor

Feb 27, 2021

Devman2k We have written a Microsoft Teams Integration (In Meeting Application that is wired into Dynamics 365. It's in beta now. If there are anyone interested in Beta testing this application please let me know. While this is not Voice integration in CRM. It does enable Teams users the ability to track there current teams calls in CRM.

Jeff_long

Copper Contributor

Apr 20, 2021

Hi Bryan,
I'm interested in that solution.
Please let me know how I can get and test it.

Thanks