Forum Discussion
Sinner4lif3
Jan 31, 2023Copper Contributor
Microsoft Lists Tab in Teams APP not pulling list
Hi,
I have users getting this message when trying to access a Microsoft list via mobile Teams App. Most of the members on the team can access however some see this below
I have had the ones that are getting above message
- log out and log back in- didnt work
- Uninstall and reinstall teams app - didn't work
- Removed member and added to team and channel- didn't work
- access from desktop app- worked
Any other troubleshooting ideas to get the link to load for them in the mobile app?
Thanks,
Matt
- BogdanofffBrass Contributor
Hello!
We are met with the same issue at my organization. We reached out to Microsoft and they stated:
We've confirmed that is an ongoing outage, and the team has already fixed the issue in the iOS app. To set you the expectation, it will take around ~3 weeks to reach the App Store. In the meantime, we have the standalone Microsoft lists app available for iOS. I recommend installing it as a workaround.
Another workaround we used was creating a SharePoint tab and accessing the list that way. This issue appears to be only impacting IOS users.Example List:
Error shown:
Teams version:
I hope this helps!