Forum Discussion
NSimpraga
Nov 09, 2020Brass Contributor
Microsoft 365 Business Voice with phone system and calling plan issue
Greetings, I am trying to set up a trial of MSFT 365 Business Voice for my company. Currently we are using 8x8 for PSTN calls but we want to switch to a MSFT only environment. Our tenant is locat...
- Nov 09, 2020Hmm ok that's a great clarification. Is the users location set as Croatia when you assigned a licence? Can you check?
Best, Chris
NSimpraga
Nov 09, 2020Brass Contributor
I am aware that MSFT can't provide CRO numbers to us, that is why I selected US as our location since our tenant's location is USA. Our main office is also located in the US.
The first user I mentioned got a US phone number assigned correctly which I mentioned already. I am just confused as to why it is not reachable from regular US phone numbers.
Regarding 8x8, it is not in any way associated with this phone number. This phone number was provisioned directly from the Teams admin center via the Order method.
Nov 09, 2020
Hmm ok that's a great clarification. Is the users location set as Croatia when you assigned a licence? Can you check?
Best, Chris
Best, Chris