Forum Discussion

Copper Contributor

Mar 08, 2023

Solved

Microsft Teams Licensing (Phone Device)

Greetings, We are a small company and use MS Teams for all of our Telecom needs. I have an old Polycom VVX 410 (Teams compatible) that I would like to setup in our conference room as the shared ...

licensing

microsoft teams

elieelkarkafi
Mar 13, 2023
Correct that the best option for now if that user only requires Microsoft teams phone only. Please me keep me posted for any further assistance.

egeyer615

Copper Contributor

Mar 13, 2023

elieelkarkafi Thanks for the info. I ended up hearing back from MS sales and they stated, as have others, that a Microsoft Teams Phone Standard would suffice ($8/user/mth). Unfortunately, That license doesnt show up in my M365 admin portal as available to purchase. I found this page and have tried both Buy Now and Try Now (https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fmicrosoft-teams%2Fmicrosoft-teams-phone%23office-InlineSkuChooser-b423wnv&data=05%7C01%7Cbradmeir%40microsoft.com%7C15c002bf9bac46446d8d08db21b79bb6%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638140844737395081%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4DiDsXnEY0JyeGcCCTV%2Fzh2qhSDUhoN9jkFx73%2F9EuA%3D&reserved=0), but each time it takes me back to my Admin portal page (checkout screen) but throws an error stating I need another subscription to work correctly.

I've relayed this to the MS sales rep with zero success trying to get this license...Still waiting to hear back from the sales guy

elieelkarkafi

MVP

Mar 13, 2023

Well, if you have E5 that feature will be included within you're the E5 plan otherwise you need to purchase it separately as this license doesn't show up in the admin portal.

egeyer615
Copper Contributor
Mar 13, 2023
I think at this point, the least expensive route for licensing this phone would be to purchase the M365 Business Basic license ($6/user/mth) and add the Teams Phone Standard add-on license ($8/user/mth). I'm not having much luck with MS sales to verify it.

Thanks for your input!
- elieelkarkafi
  MVP
  Mar 13, 2023
  Correct that the best option for now if that user only requires Microsoft teams phone only. Please me keep me posted for any further assistance.
  - elieelkarkafi
    MVP
    Mar 13, 2023
    may I ask you to mark my answer as an accepted answer to help the community while searching for answers.
egeyer615
Copper Contributor
Mar 13, 2023
Correct, however, it's overkill to assign an E5 license to a non-human user account. This will just be an account I use to authenticate to the phone, used for nothing else. We are a small company and I keep the same amount of E5 licenses as we have employees to save on cost.

Even the MS sales guy was surprised that the Standard license wasnt showing up in my portal. I had to share my screen to prove it to him LOL.