Forum Discussion
Microsft Teams Licensing (Phone Device)
- Correct that the best option for now if that user only requires Microsoft teams phone only. Please me keep me posted for any further assistance.
You need to license the user that you will login with to you Polycom device with the Microsoft Phone system license that can be included in the M365 E5 in case you have it and the calling plan license, domestic for local calls and international for international calls. Your Polycom phone model could be provisioned with teams.
for sure you need to get a phone number and assign it to the user.
elieelkarkafi Thanks for the info. I ended up hearing back from MS sales and they stated, as have others, that a Microsoft Teams Phone Standard would suffice ($8/user/mth). Unfortunately, That license doesnt show up in my M365 admin portal as available to purchase. I found this page and have tried both Buy Now and Try Now (https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fmicrosoft-teams%2Fmicrosoft-teams-phone%23office-InlineSkuChooser-b423wnv&data=05%7C01%7Cbradmeir%40microsoft.com%7C15c002bf9bac46446d8d08db21b79bb6%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638140844737395081%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4DiDsXnEY0JyeGcCCTV%2Fzh2qhSDUhoN9jkFx73%2F9EuA%3D&reserved=0), but each time it takes me back to my Admin portal page (checkout screen) but throws an error stating I need another subscription to work correctly.
I've relayed this to the MS sales rep with zero success trying to get this license...Still waiting to hear back from the sales guy
- Well, if you have E5 that feature will be included within you're the E5 plan otherwise you need to purchase it separately as this license doesn't show up in the admin portal.
- I think at this point, the least expensive route for licensing this phone would be to purchase the M365 Business Basic license ($6/user/mth) and add the Teams Phone Standard add-on license ($8/user/mth). I'm not having much luck with MS sales to verify it.
Thanks for your input!- Correct that the best option for now if that user only requires Microsoft teams phone only. Please me keep me posted for any further assistance.
- Correct, however, it's overkill to assign an E5 license to a non-human user account. This will just be an account I use to authenticate to the phone, used for nothing else. We are a small company and I keep the same amount of E5 licenses as we have employees to save on cost.
Even the MS sales guy was surprised that the Standard license wasnt showing up in my portal. I had to share my screen to prove it to him LOL.