Forum Discussion
jeaninek
Mar 24, 2020Brass Contributor
Microphone problems in Teams app
Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...
- Aug 11, 2020This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
jeaninek
Jun 03, 2020Brass Contributor
mms19
No unfortunately it is not solved yet. I am still using the web version of Teams...
No unfortunately it is not solved yet. I am still using the web version of Teams...
UFQ007
Sep 18, 2021Copper Contributor
I have the same problem with microphone volume being annoyingly low for others listening me.
I use the Teams app
I do have a simple work around for this,
Keep the sound settings dialog / window open in the background, and the mic volume is perfect !!
- Carsten71Jan 29, 2022Copper ContributorHello
Teams is the never ending story of problems.
1.
Low microphone or no sound at all
2.
Buttons on headset does not work but sometimes they do.
3.
Randomly bad sound quality
4.
Calls is dropped every 30 sec. Also random
5.
As organisation you can have several different versions of Team installed, makes support an headless effort.
6.
You can't hear the person that calls you(Teams for telephony)
7.
User sounds like he or she is sitting in a big bathroom, echo echo echo....
Some these problems can be solved by installing the audio and usb drivers again by first complely remove them from system.
Sometimes you need to logoff Teams completely and shut the task down and clear cache.
Sometimes you need to uninstall it and clear everything.
And the excuse from MS it is the headset, which makes no sense, 200+ headsets and for the most times they work🤷 a Teams certified headset that works 1000% on Skype for business, Zoom, Google and so on, but on Teams, well like playing the Lottery 😑👎
I am so tired.
Windows 10 ent. Newest version, everything is updated.
This post will probably be removed, so be it.- UFQ007Jan 31, 2022Copper Contributor
Carsten71For the low mic volume problem that my listeners experience, (when I am doing the talking),
I simply right click on the volume icon in the task bar, and click on "Open Sound Settings", and leave those setting open in the background... mic works like a champ .... close the dialog and back to low mic.Don't have the time and energy to do any re-installs or troubleshooting.
- Stephen KovacsissApr 28, 2022Copper ContributorIt is so hard to believe that this thread started over two years ago and there is still not a definite answer. This just happened to mine that has been working since we started using Teams years back. I have a high-end wired mic connected to the internal sound card on a desktop that works perfect in all others apps and was working fine in Teams until a couple of weeks back. Removing the Audio Driver and updating changed nothing with the audio in Teams, changing the Commications settings to Do Nothing (lowering levels) did not help, even installed the Virtual Cable (although have not rebooted since trying that today) and it does not change. It for sure is something in the drivers that the Teams app does not like.
The only current fix is to not use the Teams app, just using Teams in the Browser where it works fine.