Forum Discussion
jeaninek
Mar 24, 2020Brass Contributor
Microphone problems in Teams app
Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...
- Aug 11, 2020This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
colgreen
Aug 20, 2020Copper Contributor
I get this too.
I have an external USB microphone and an internal laptop microphone. Both mics work fine if I do a recording and playback test, and also in the MS Teams test call. But when I go on a real MS Teams call everyone is telling me I am really quiet and they can't hear me (using he external MIC by default). If I switch to the internal MIC then all is good.
This has only recently started being a problem, and so far it only seems to affect MS Teams in a real calls, not a test call.