Forum Discussion
Microphone problems in Teams app
- This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
BrinthaT -- For some unknown reason, under certain circumstances on some computers, the teams app sets your internal microphone input volume so low that you have to have your mouth right next to the microphone for anyone to hear. There seems to be only two solutions to this problem at present.
1. Try uninstalling the Teams app from your computer and use teams from your web browser.
2. Or use a USB headset with a built in microphone.
So far I've not found a way to use the internal microphone on my computer with the Teams App. This is a Microsoft issue since the internal microphone works perfectly with Zoom and other VoIPs. On a couple of occasions, though, after using a MS program I've found the microphone driver disabled. I've needed to restart my computer in 'Safe Mode' to get the driver to reinstall properly.
This is ridiculous. User in my org, same problem. Surface Book Pro 3, Win 10, using built in mic, Intune managed. I do *not* want to restore her device. Or make her use Teams for web. She can make Skype for Business calls fine.
