Forum Discussion
Microphone problems in Teams app
- Aug 11, 2020This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
Hi guys I have a doubt that in Microsoft teams during online class my mic is not working and the host can't hear me. So if u have any ideas Pls help me guys. Please.
Thanking you
BrinthaT -- For some unknown reason, under certain circumstances on some computers, the teams app sets your internal microphone input volume so low that you have to have your mouth right next to the microphone for anyone to hear. There seems to be only two solutions to this problem at present.
1. Try uninstalling the Teams app from your computer and use teams from your web browser.
2. Or use a USB headset with a built in microphone.
So far I've not found a way to use the internal microphone on my computer with the Teams App. This is a Microsoft issue since the internal microphone works perfectly with Zoom and other VoIPs. On a couple of occasions, though, after using a MS program I've found the microphone driver disabled. I've needed to restart my computer in 'Safe Mode' to get the driver to reinstall properly.
- JowagJul 07, 2020Copper ContributorI have the same issue. I restored my laptop, did not lose any data and it sorted it out permanently.
- BeccaBeetle757Aug 07, 2020Copper Contributor
This is ridiculous. User in my org, same problem. Surface Book Pro 3, Win 10, using built in mic, Intune managed. I do *not* want to restore her device. Or make her use Teams for web. She can make Skype for Business calls fine.