Forum Discussion

Brass Contributor

Mar 24, 2020

Solved

Microphone problems in Teams app

Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...

Microphone

microsoft teams

kevenA
Aug 11, 2020
jeaninek
This is what worked for me.
I am using a USB microphone.

I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.
The mic will not work. It's bugged.

However, when accessing the device settings from the icon.

Then

The microphone will work normally.
I'm not sure why this happens. This is what I've found.

I hope It helps.

jeaninek

Brass Contributor

Jun 03, 2020

mms19
No unfortunately it is not solved yet. I am still using the web version of Teams...

salihzett

Iron Contributor

Jun 03, 2020

jeaninek

just for my interest:

* which windows version do u have?

* which hardware do u have? vendor? model?

* external / internal microphone?

jeaninek
Brass Contributor
Jun 03, 2020
just for my interest:

* which windows version do u have?
Windows 10
* which hardware do u have? vendor? model?
Lenovo Thinkpad
* external / internal microphone?
Both: laptop microphone and earphones microphone
- Dick_Grady
  Copper Contributor
  Jun 03, 2020
  I'm using Windows 10
  Lenovo Thinkpad T430
  Internal Microphone
  - salihzett
    Iron Contributor
    Jun 03, 2020
    thx guys, so @jamesangelesnd and I have this issue for a colleague with:
    * Huawei Mate Book
    * Win10 Business
    * Internal and external
    
    so we have nothing common...
    
    Which Teams version do u have?
    It is manually installed or with Intune or any other management tool?
mms19
Copper Contributor
Jun 03, 2020
salihzett

* which windows version do u have?
- Win 10
* which hardware do u have? vendor? model?
- Dell XPS 13 9300
* external / internal microphone?
- both