Forum Discussion
Microphone problems in Teams app
- Aug 11, 2020This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
ChrisWebbTech
Thank you for your reply!
When I check the microphone privacy settings, Microsoft Teams isn't in the list of apps. So I can not choose to allow Microsoft Teams to use the Microphone. I also already tried your second suggestion. That also doesn't solve the problem.
I think the problem is'nt that the microphone of my earphones aren't connected, the sound is just really really low. When I test the earphones in teams, I can hear myself, but very far away. But when I do the same in the webversion of Teams with my earphones, the sound volume is just fine.
- jeaninekApr 21, 2020Brass Contributor
Jowag No, unfortunately I have no solution yet. I am still using microsoft teams in the Web application.
- Apr 23, 2020If you are using web app which browser are you using? You probabaly need to make sure that you allowed access to the microphone to the browser, in chrome while in teams there is an icon to the right of the address bar. Anyway respond back and I can get a screenshot to check.
- jeaninekApr 23, 2020Brass Contributor
When I use the web App, I use Google Chrome. Then my microphone works perfectly fine. My collegaes can hear me very well.
But when I do the same in the the Teams app, my sound is so soft, my collegaes can barely hear me, but they can hear me really far away. So there is no issue with permission for my microphone I guess.