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Microphone problems in Teams app
Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...
- This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
I’m not in a pc to get exact steps but first check microphone privacy by clicking start button and typing in microphone and you should see it. Make sure Teams is allowed under desktop apps.
If so next place would be sound settings then in the right side somewhere (they keep moving it) the Sound control panel. You’ll want to go here. Find your mic on the recording tab and right click and make sure it’s your default and default communication device. Double click and check the gain levels / volume for it. You can also turn on what you hear to make sure it sounds fine.
After that if all is well try it if it still doesn’t work could be something firmware related with the headset you are using. Coworker bought a certain headset they just would not work with teams no matter how much I tried. Most headsets works but a few just won’t for whatever reason.
If so next place would be sound settings then in the right side somewhere (they keep moving it) the Sound control panel. You’ll want to go here. Find your mic on the recording tab and right click and make sure it’s your default and default communication device. Double click and check the gain levels / volume for it. You can also turn on what you hear to make sure it sounds fine.
After that if all is well try it if it still doesn’t work could be something firmware related with the headset you are using. Coworker bought a certain headset they just would not work with teams no matter how much I tried. Most headsets works but a few just won’t for whatever reason.
ChrisWebbTech
Thank you for your reply!
When I check the microphone privacy settings, Microsoft Teams isn't in the list of apps. So I can not choose to allow Microsoft Teams to use the Microphone. I also already tried your second suggestion. That also doesn't solve the problem.
I think the problem is'nt that the microphone of my earphones aren't connected, the sound is just really really low. When I test the earphones in teams, I can hear myself, but very far away. But when I do the same in the webversion of Teams with my earphones, the sound volume is just fine.
- Did you manage to find a solution to this? Having exactly the same problem
Jowag No, unfortunately I have no solution yet. I am still using microsoft teams in the Web application.
- If you are using web app which browser are you using? You probabaly need to make sure that you allowed access to the microphone to the browser, in chrome while in teams there is an icon to the right of the address bar. Anyway respond back and I can get a screenshot to check.