Forum Discussion
jeaninek
Mar 24, 2020Brass Contributor
Microphone problems in Teams app
Hi all, When I use the Teams app, I have problems with my microphone when I wear my earphones. The other people in the conversations can't hear me. I tried it several times now. When I join the m...
- Aug 11, 2020This is what worked for me.I am using a USB microphone.I found this strange behavior. When I click on "Show device settings" in the "More actions" menu.The mic will not work. It's bugged.However, when accessing the device settings from the icon.ThenThe microphone will work normally.I'm not sure why this happens. This is what I've found.I hope It helps.
jeaninek
Mar 24, 2020Brass Contributor
Update: When I keep the microphone of my earphone in front of my mouth and talk really loud, I can hear myself silently like I am far away. So the microphone is working, but really soft. Is there a way to change these settings?
Mar 25, 2020
I’m not in a pc to get exact steps but first check microphone privacy by clicking start button and typing in microphone and you should see it. Make sure Teams is allowed under desktop apps.
If so next place would be sound settings then in the right side somewhere (they keep moving it) the Sound control panel. You’ll want to go here. Find your mic on the recording tab and right click and make sure it’s your default and default communication device. Double click and check the gain levels / volume for it. You can also turn on what you hear to make sure it sounds fine.
After that if all is well try it if it still doesn’t work could be something firmware related with the headset you are using. Coworker bought a certain headset they just would not work with teams no matter how much I tried. Most headsets works but a few just won’t for whatever reason.
If so next place would be sound settings then in the right side somewhere (they keep moving it) the Sound control panel. You’ll want to go here. Find your mic on the recording tab and right click and make sure it’s your default and default communication device. Double click and check the gain levels / volume for it. You can also turn on what you hear to make sure it sounds fine.
After that if all is well try it if it still doesn’t work could be something firmware related with the headset you are using. Coworker bought a certain headset they just would not work with teams no matter how much I tried. Most headsets works but a few just won’t for whatever reason.