Forum Discussion
sun1247
Mar 19, 2020Copper Contributor
Microphone not working Windows 10
When I participate in a voice/video meeting in Teams my microphone in my headset isn't working, i tried using the test call but it doesn't pick up the microphone, I tried testing the microphone in sk...
cmlong913
Jun 10, 2020Copper Contributor
sun1247 My company updated to Teams on Monday, previously using Skype with no issues but now, my Jabra Evolve 65 headset cuts out my microphone on every single call I've been on, right in the middle of the call. Error: "Your microphone isn't working. Switch to a different device or try reconnecting this one."
Our IS department logged on to my laptop, checked all drivers, everything is up to date so it makes NO sense. I'm currently back on my corded old school headphones with a mic with no issues so far. I'm using my headset with a USB dongle, so not sure if that's not compatible with Teams somehow? I'm just perplexed how it works fine for a bit then all of a sudden disables mid-call. Anyone else?