Forum Discussion

Copper Contributor

Mar 19, 2020

Solved

Microphone not working Windows 10

When I participate in a voice/video meeting in Teams my microphone in my headset isn't working, i tried using the test call but it doesn't pick up the microphone, I tried testing the microphone in sk...

microsoft teams

DCguy
Aug 06, 2020
sun1247

I found the problem for my headset suddenly not working in Teams.
After a update (Teams, Not Windows 10) I had to give the app permission again.

Hope this helps

cmlong913

Copper Contributor

Jun 10, 2020

sun1247 My company updated to Teams on Monday, previously using Skype with no issues but now, my Jabra Evolve 65 headset cuts out my microphone on every single call I've been on, right in the middle of the call. Error: "Your microphone isn't working. Switch to a different device or try reconnecting this one."

Our IS department logged on to my laptop, checked all drivers, everything is up to date so it makes NO sense. I'm currently back on my corded old school headphones with a mic with no issues so far. I'm using my headset with a USB dongle, so not sure if that's not compatible with Teams somehow? I'm just perplexed how it works fine for a bit then all of a sudden disables mid-call. Anyone else?

Manal_El-Khoraiby

Copper Contributor

Jun 11, 2020

My problem is that the laptop doesn't detect the headset except I restart it while the headset is connected.
I don't know if this is the same problem or not.

cmlong913
Copper Contributor
Jun 11, 2020
Manal_El-Khoraiby My headset connects initially just fine. I get about 20-30 minutes into a call then a box pops up saying my microphone isn't working, all of a sudden. I have checked every setting on my laptop and everything is set correctly, as far as I can tell. It makes NO sense.