Forum Discussion
Mic not working in Microsoft Teams when using a cisco connection
Microsoft Teams Community
I have an issue in which my microphone is not working in Microsoft Team when I am working remotely using a Cisco connection. I found that if I change Start-Settings-Privicy-Microphone-Allow apps to access your microphone Teams works (audio). What's odd is the camera setting is set to not allow apps to access your camera. So I'm a little perplexed and wondering why my camera is working but I have to change the microphone settings every time I log in for the microphone to work. Is there maybe another setting somewhere?
Jeff
1 Reply
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
Additional tech support is available at support.microsoft.com or Answers.microsoft.com.
