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bradriedell's avatar
bradriedell
Copper Contributor
Nov 25, 2020

Mic And webcam issue

Having an issue with the webcam not working and or mic not working. I do an uninstall and a reinstall of teams and that resolves the issue for a short time ( less than a day). I can use mic and webcam outside of teams without issues. The permissions are set correctly. Not sure what this bug is in Teams but it is very frustrating. Any assistance would be much appreciated.

mic and webcam

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  • PDostiyar's avatar
    PDostiyar
    Bronze Contributor
    Nov 25, 2020

    bradriedellHere is the quick fix for this issue I have used and was able to get rid of these issues;

    Tweak Windows registry

    Here is another effective way to fix Windows 10 Webcam freezes problem

    • Press Windows + R, type regedit and ok to open the windows registry editor.
    • Then navigate to the following key.
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
    • just right-click inside the right pane and select New>DWORD (32-bit) value.
    • Name the new value ‘EnableFrameServerMode’ and make sure its value is set to ‘0’.
      • PDostiyar's avatar
        PDostiyar
        Bronze Contributor
        Nov 30, 2020

        bradriedellSure please update accordingly if that helps so this thread... is put to resolved so others could benefit from this post...

         

        Thanks,
        Pervaiz Dostiyar
        Please Like my Comments and Follow me in MTC by clicking on my name above.

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