Forum Discussion
bradriedell
Nov 25, 2020Copper Contributor
Mic And webcam issue
Having an issue with the webcam not working and or mic not working. I do an uninstall and a reinstall of teams and that resolves the issue for a short time ( less than a day). I can use mic and webca...
PDostiyar
Nov 25, 2020Bronze Contributor
bradriedellHere is the quick fix for this issue I have used and was able to get rid of these issues;
Tweak Windows registry
Here is another effective way to fix Windows 10 Webcam freezes problem
- Press Windows + R, type regedit and ok to open the windows registry editor.
- Then navigate to the following key.
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform
- just right-click inside the right pane and select New>DWORD (32-bit) value.
- Name the new value ‘EnableFrameServerMode’ and make sure its value is set to ‘0’.
bradriedell
Nov 27, 2020Copper Contributor
PDostiyar Thank you. I will give this a shot.
- PDostiyarNov 30, 2020Bronze Contributor
bradriedellSure please update accordingly if that helps so this thread... is put to resolved so others could benefit from this post...
Thanks,
Pervaiz Dostiyar
Please Like my Comments and Follow me in MTC by clicking on my name above.- bradriedellNov 30, 2020Copper Contributor
PDostiyar That did not resolve the issue. Was able to do one call and then on the 2nd call the webcam was not being picked up again.
- PDostiyarNov 30, 2020Bronze Contributor
bradriedelldid you went back to the file in the registry was anything changes on that... what if you do the setting once more....