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ryanadler1020's avatar
ryanadler1020
Copper Contributor
May 15, 2020

MFB no longer picks up/hangs up

Since a few weeks ago, my headset (Logitech Zone Wireless) has suddenly stopped picking up/hanging up via the multi-function button.

  • ryanadler1020 

    sorry to hear about the problem. Can i get a few more details so the team can look into this?

    1. are you using mac or windows?

    2. are you using the USB dongle that came with the headset?

    3. is only call answer/end (aka 'hookswitch') broken, or is mute also not syncronizing between headset and Teams client?

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