Forum Discussion
ryanadler1020
May 14, 2020Copper Contributor
MFB no longer picks up/hangs up
Since a few weeks ago, my headset (Logitech Zone Wireless) has suddenly stopped picking up/hanging up via the multi-function button.
1 Reply
- Doug Anderson (SKYPE)Former Employee
sorry to hear about the problem. Can i get a few more details so the team can look into this?
1. are you using mac or windows?
2. are you using the USB dongle that came with the headset?
3. is only call answer/end (aka 'hookswitch') broken, or is mute also not syncronizing between headset and Teams client?