Forum Discussion
PhilPB
Jan 29, 2021Copper Contributor
Message deleted still visible...
Hello,
When a message has been sent and then deleted, it always appears in the conversation stream. Why is it impossible to make it disappear?
- adampollard-powellpembscaborgCopper ContributorIt's annoying, and the only solution I've found is to set up a custom retention policy in Purview / Compliance. The default is 7 years. I've changed it to 3 months for a support channel I manage.
- ChristianBergstromSilver Contributor
Hi, you mean chat message is deleted by you but still visible in the ”Activity feed”? Have noticed that myself, especially when someone has reacted on it. Then it just stays there indefinitely.
*edit* Have to adjust my reply as it's not there anymore. Could be that I removed Teams and reinstalled recently. Or perhaps it's just a case of waiting for it to be permanently deleted, didn't think about taking a look online to see if it was still there.
- PhilPBCopper Contributor
Thanks for the confirmation! The messages are 8 months old... so no hope on this side...
- ChristianBergstromSilver Contributor
PhilPB Hi, out of curiosity. Are you the only one experiencing this? Business/Enterprise subscription? If it's only you surely it can be fixed with some easy troubleshooting steps or to narrow down what's causing this. To start with adding to the question above, how does it look using Teams online?