Forum Discussion
@mentions in comments working for some external guests but not for others
When collaborating on a Word document in Teams, I am able to use @mention in comments for some external guest Teams members but not for others. They are both guest users. What can couse this beha...
It's a known limitation:
@mentions does not work with guest or external accounts (you cannot @mention such accounts nor can such accounts @mention in files outside of their tenant).
https://insider.office.com/en-us/blog/mentions-for-comments-in-word-excel-and-powerpoint-available-to-insiders-fast-slow
Please vote: https://feedbackportal.microsoft.com/feedback/idea/40e2deee-f543-ec11-a81a-0022484e21f1
@mentions does not work with guest or external accounts (you cannot @mention such accounts nor can such accounts @mention in files outside of their tenant).
https://insider.office.com/en-us/blog/mentions-for-comments-in-word-excel-and-powerpoint-available-to-insiders-fast-slow
Please vote: https://feedbackportal.microsoft.com/feedback/idea/40e2deee-f543-ec11-a81a-0022484e21f1