Forum Discussion
Members count in private teams channel is wrong
Any updates to the private channel members list or even a private channel setting checkbox refreshes the members count correctly for that moment in time.
- No even without automation it happens. I experience the same issue...
A quick fix/workaround :
Go to the Channel and Choose "Manage Channel" or "Manage Team" then click the "Analytics" tab.
That should update everything so the Member Count is corrected.This definitely doesn't work for us.
I'm in an major I.T. company and we were doing some testing for a webinar on Teams. Our test user clicks leave channel and it displays wrong. We've done the wait 24 hours (and 48, 72 etc), we've done the wait over the weekend and the week, still the same. We've done the analytics (still insists 3 members when there are now 2 and user 3 can no longer see/access the private channel).
Literally the only way it corrects is when you add another user and therefore update the o365 group. I'm pretty sure given that Teams sites are essentially underpinned/driven by the o365 group functionality that like soft delete for sites, the glitch occurs due to the system waiting some random period (or for the group itself to be updated).
This seems to be backed up by the fact it clears when the group is in fact updated by a change to the channel membership.
