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imarinov's avatar
imarinov
Copper Contributor
Apr 24, 2021
Solved

Members and guests are zero(0) for private channel

Hi, I have a team with the name "My Company Team" and a few public channels and one private channel with the name "Secret Place".   If I'm the owner of this private channel "Secret Place" when I c...
microsoft teams
  • imarinov's avatar
    imarinov
    Apr 24, 2021
    I`m seeing this behaviour on Teams for Windows and Teams for macOS but not for Teams for iOS.

    I log-out and log-in and I'm seeing members in private channels. Can be a cache issue after auto-update of Teams?
MaggieH's avatar
MaggieH
Copper Contributor
May 04, 2021

imarinov I have the same issue. One channel is private and has members but shows (0). As I cannot remember who I added, I try to add someone and get a message stating 'One member already exists in this channel' but I didn't know as I cannot see the list of members. I am Owner of the team site.

 

 

  • imarinov's avatar
    imarinov
    Copper Contributor
    May 05, 2021
    Try with "my solution", sign-out -> sign-in... for clearing the cache.
    • MaggieH's avatar
      MaggieH
      Copper Contributor
      May 10, 2021
      Thank you - I had one user try signing out and back in, which worked. For myself, I logged into O365 for Teams, and then out, and my desktop app refreshed, showing accurately.