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KimBateman's avatar
KimBateman
Copper Contributor
Mar 25, 2022

Meetings and Calls notifications muted but still displaying

We've tried using the new feature in Notifications for Meetings and Calls to block notifications while in a meeting or a call. We've turned this on then tried calling while in a meeting (created in Outlook). The status in Teams changes to In a Meeting. When making a test call, the notification pops up and the call rings despite having Mute notifications during meetings and calls turned on. 

 

Is there something more we need to do to get this feature to work? 

3 Replies

  • Hi KimBateman These unverfied articles have instruction you might want to review: https://www.technipages.com/teams-disable-all-chat-notifications-during-meetings#:~:text=To%20sum%20up%2C%20there%20are%20two%20main%20ways,option%20to%20automatically%20mute%20all%20notifications%20during%20meetings.

     

    https://www.easytweaks.com/disable-microsoft-teams-notifications-sounds/#:~:text=Open%20Microsoft%20Teams%20desktop%20or%20web%20client.%20Hit,hands%20side%20of%20your%20Settings%20dialog%2C%20select%20Notifications.

     

    Others in this community may have troubleshooting tips.

     

     

    • KimBateman's avatar
      KimBateman
      Copper Contributor
      Thanks for the workaround info, Therese. We're really hoping to get the new Notifications for Meetings and Calls to work as documented.
      • JohnC1680's avatar
        JohnC1680
        Copper Contributor

        Has anyone found a fix for this yet? I have multiple group chats muted but still can't stop the popup notifications.