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Meeting Transcription Error Message- won't download
Just over a week ago I used the meeting transcript option as the person who usually takes our notes was absent. It was a really important meeting and we made some pretty big decisions, but I can't a...
- Hello, try and sign out manually from the top right corner in the desktop app. If no change, try using Teams on the web. If still no luck, I suggest you ask your IT for assistance in creating a support ticket with Microsoft. The transcript is not deleted until you the meeting organizer deletes it (being stored in your EXO mailbox).
Hello, try and sign out manually from the top right corner in the desktop app. If no change, try using Teams on the web. If still no luck, I suggest you ask your IT for assistance in creating a support ticket with Microsoft. The transcript is not deleted until you the meeting organizer deletes it (being stored in your EXO mailbox).
- Actually the transcript has just appeared in the web app and I've been able to download it!! Thank you, I'm so relieved, you've cheered my day up! 🙂
- Thanks Christian - I had already tried logging in and out which didn't work. I've just tried logging in via the web app and the transcript icon isn't there. It's obviously failed, so I will ask our IT Dept. to raise a ticket as advised, so thank you. Helen
