Forum Discussion
pbeck3454
Dec 03, 2020Copper Contributor
Meeting recording working in Chrome, but greyed out in Teams App
Hi there 🙂 I need to make meeting recordings possible. "AllowCloudRecording" and "AllowRecordingStorageOutsideRegion" are both enabled in the global meetings policy. The latter is required becau...
ChristianBergstrom
Dec 03, 2020Silver Contributor
Hello, sounds like an cache issue in the desktop app. Are you using exactly the same procedure?
Try signing out manually from the desktop app. If no difference reset the Teams app by deleting all content in %appdata%\Microsoft\Teams
Try signing out manually from the desktop app. If no difference reset the Teams app by deleting all content in %appdata%\Microsoft\Teams
pbeck3454
Dec 03, 2020Copper Contributor
ChristianBergstrom Thanks for your reply! No cache issue. I installed the app on a computer with a vanilla Windows 10 install which has never seen anything about Microsoft Teams. And the procedure was identical: Log in, "Start meeting" on the top right, and there you are.