Forum Discussion
John_Ladasky
Jul 28, 2021Copper Contributor
Meeting participants' audio echoes back, distorted, through one user's channel
Hello everyone, Our organization holds Teams meetings with dozens of participants. Most of us are using one of two different company-issued Windows 10 laptops. For the most part, audio qualit...
- Jul 28, 2021Hi John_Ladasky
1.) Use Hard Mute so she can't unmute herself until called upon
https://microsoft365pro.co.uk/2020/10/25/teams-real-simple-with-pictures-hard-mute/
2.) Get her using headphones with a mic full duplex so it doesn't pick up on the audio channel
3.) In her Teams settings, set noise suppression to high,
https://support.microsoft.com/en-us/office/reduce-background-noise-in-teams-meetings-1a9c6819-137d-4b3b-a1c8-4ab20b234c0d
and get an external mic for her full duplex which noise suppression built in. Like Blue Yeti
4.) When going into the next meeting get her to turn the sound off before joining. Teams will cache that setting and every time after she joins it should be set to audio off
Hope that these methods help and answer your question!
Best, Chris
EWoodrick
Jul 28, 2021Iron Contributor
First, can you mute her? If a gentle request for all participants to mute doesn't get her muted, it is proper etiquette to mute her. Or more specifically it is not proper etiquette to not mute, especially if your signal is interfering.
Since there seems to be feedback, the recommendation is to go to a headset. PC speakers and microphones really weren't made, nor positioned to work well as a telephone. It's pretty easy to hear who is on a PC microphone. And it is painstaking when the fan on their laptop turns on.
Odd feedback may be because she is using an external speaker as well.
Microsoft doesn't have a headset and audio certification program for the heck of it. They do it because so many options sound terrible. A Microsoft certified device will sound much better.
Since there seems to be feedback, the recommendation is to go to a headset. PC speakers and microphones really weren't made, nor positioned to work well as a telephone. It's pretty easy to hear who is on a PC microphone. And it is painstaking when the fan on their laptop turns on.
Odd feedback may be because she is using an external speaker as well.
Microsoft doesn't have a headset and audio certification program for the heck of it. They do it because so many options sound terrible. A Microsoft certified device will sound much better.