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_dcull's avatar
_dcull
Copper Contributor
Feb 08, 2023
Solved

Meeting options not opening

Hoping someone here is able to assist. There are a number of users in my org experiencing issues with Meeting Options in Teams not opening and continuously getting a "Something went wrong" message.

Users have also cleared their Teams cache and rebooted their computers. Please advise if there is another troubleshooting action for which I am missing. Much appreciated.

 

  • _dcull's avatar
    _dcull
    Feb 27, 2023
    Hi there! Thanks for connecting. I believe I've figured it out as the issue was related to delegates and not being authenticated because the meeting options opened in Chrome browser versus Edge browser.

2 Replies

  • Hi,

    Can you please check if the users are still experiencing the same issues? Is it with all the meeting or some specific meetings? If the users create new meeting are they able to see meeting options.

    With Regards,
    Satish U
    • _dcull's avatar
      _dcull
      Copper Contributor
      Hi there! Thanks for connecting. I believe I've figured it out as the issue was related to delegates and not being authenticated because the meeting options opened in Chrome browser versus Edge browser.

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