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EchoHomeCare's avatar
EchoHomeCare
Copper Contributor
Mar 28, 2022

Meeting Invitation In Outlook Not Rendering Correctly

I'm currently working on our customizing our Meeting Invitation, but I'm noticing when creating a meeting in Outlook that it looks totally different. If I look our Preview in the Teams Admin portal it should ideally look like the default and just for reference this: 

 

 

However whenever I click to create a New Teams Meeting in Outlook it renders to this: 

 

 

 

I tried adding the header URL thinking maybe it would rectify the issue, but it didn't. I have confirmed that this is happening on multiple clients with multiple users. I didn't see a setting in the Exchange Admin portal to modify this. Is there something I'm missing? 

 

  • Steven Collier, I actually found out what the issue was. In our environment we manage our Plugins for Outlook through GPO. So they have to be explicitly enabled. We didn't have the Microsoft VBA for Outlook Addin plugin enabled. After I enabled that plugin through GPO the meeting invitation started generating properly through the Outlook app.
  • petergroft's avatar
    petergroft
    Copper Contributor
    Follow these steps: Repair your Outlook profile.

    Repair your Outlook profile. In Outlook, go to File. Click the dropdown arrow next to Account Settings, and select Account Settings.
    Create a new Outlook profile, and check if the meeting invitation is visible on the new profile calendar. Close Outlook.

    Hope You Find This Useful,
    Peter
  • EchoHomeCare Could your Outlook be set to use Plain Text format rather than HTML, under Outlook settings, Mail, Compose Messages in this format ?

     

     

    • EchoHomeCare's avatar
      EchoHomeCare
      Copper Contributor

      Steven, the clients I have tested with have the setting to compose their emails in HTML rather than Plain Text. And verified when opening a new email it sets it to use HTML: 

       

       



      Regards,

      Dion 

      • EchoHomeCare's avatar
        EchoHomeCare
        Copper Contributor
        Also to note that the Meeting Invitation is fine if I create it from Outlook Online. It is only happening when using the Outlook desktop client.

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