Forum Discussion
Meeting chat history
ShannonDuffy Yeah, add me in the same boat. I'd definitely like to see more documentation around how Teams meetings chats are handled when it comes to retention policies. Are they handled by the same policies as 1-on-1/impromptu chats, or are they subject to Teams channels/groups chat? Some more clarity would be helpful.
JackBurt0n The answer is that it depends.
If you create a meeting from a channel then the chat in that meeting is a thread in your channel and has the same expiry as any over channel conversation.
If you create a meeting that isn't in a channel then it's a chat, and will have the same retention that you define for 1:1 chats.
- JackBurt0nOct 19, 2020Copper Contributor
StevenC365 Thank you! Been looking all over the documentation for a clear answer on that. Okay, so my next question on this subject then - if we have a Teams meeting that is scheduled outside of a group (so essentially a 1:1 chat, like you mentioned), and we turn on retention for say, 3 days, will people still be able to see/post in the meeting chat after the retention period, or will the meeting chat disappear from their chat history list? Just trying to assuage some C-level fears.
- StevenC365Oct 19, 2020MVP
Just like a 1:1 chat, the messages will go but the conversation will still exist in the meeting. It will age out of your chat list after 30 days.
There is a new feature coming soon that will let a meeting organiser define if chat is available after a meeting ends, look in the message centre at MC224359.
- Lani_TMar 31, 2021Copper Contributor
StevenC365 How can users clean up their chat lists so that old meeting chats that are no longer needed disappear? Is the retention the only solution via system admin? Or can the user organize their own chat window to some extent? I have tried leaving the chat but the chat remains in the list. I have 10, sometimes 15 meetings a day and the meeting chats are clogging up my chat list with individuals and groups. Any help would be appreciated.