Forum Discussion
Solved
Meeting attendance report for Shared mailbox scenarios
So Teams currently allows meetings to be created into shared mailboxes, and the owner of the meeting is the mailbox itself even without any Teams licenses associated to it (As per the info I read thi...
Hello, AFAIK there's no quick fix for shared mailbox scenarios and the attendance report. The shared mailbox is the "organizer" and every shared mailbox has a corresponding user account with a system generated password, and you would have to use that account. There are several UV requests for this.
Adding this which should solve the problem, but it's quite long until release.
"Co-organizer Meeting Role" https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=%2C81391
Two years later and still no solution for the attendance reports in a shared mailbox. Typical identifying what is needed with no response.
- I have posted a manual above how to get the attendance report when appointment sent from shared mailbox
- What if you have already sent the appointment from the shared mailbox without logging in as the mailbox as you show. Is there any way to change it after the fact? Or any way to get this information for a meeting if you are an admin?
- If the appointment is already sent, the organizer is already defined. You can extract the Organizer UPN from the URL then, it is in the parameter OID (you can use urldecoder.io to easily see from the meeting join URL).
If it is resolved to the shared mailbox account, you as an user only can get the attendance report, if the shared mailbox get an office365 license assigned.
An admin on the other hand can get the join / leave list from the logs in the admin center for a specific organizer and timeslot like:
https://admin.teams.microsoft.com/ > Users > Manage Users > input the meeting organizer's UPN in the "Search for a user" field > Press the "Meetings & Calls" button > Scroll down to "Past meetings" section and choose the required meeting > Click on the Excel icon right to the "Search" field.
Hope it helps.
