Forum Discussion
Meeting attendance report for Shared mailbox scenarios
- Apr 15, 2021
Hello, AFAIK there's no quick fix for shared mailbox scenarios and the attendance report. The shared mailbox is the "organizer" and every shared mailbox has a corresponding user account with a system generated password, and you would have to use that account. There are several UV requests for this.
Adding this which should solve the problem, but it's quite long until release.
"Co-organizer Meeting Role" https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=%2C81391
There is an option to get an attendance report from a shared mailbox:
Mailbox added as distinct account in Outlook
The sender of the appointment can be the organizer by adding the mailbox in a specific way as an own account.
This method allows one person (the physical sender of the invitation) to act as a half-featured organizer: to set the Meeting options before and while the meeting and to download the attendance list while the meeting – it will not allow to download the attendance list after the meeting.
How to add another mail account in Outlook
- Open Outlook
- Have the email address of the additional mailbox on hand. You may find it if you search the mailbox in the Outlook Address Book, select it and open the Outlook properties (File -> properties or double click on the mailbox). The email address is the part right of the "SMTP:" and can be found under "General" tab.
- Select File and click Add Account
- Enter the email address of the additional mailbox
Now it may take some time - Select Office 365 as the mailbox type in the Advanced setup
- You will get a popup Password Window -> you must now click on Back and then remove shared mailbox email address and enter your email address and click on Next, then enter your windows password and click on Next
- Please restart your Outlook to get the mailbox set up fully
With this approach the physical person, who sends out the appointment will be able to act as a half-featured organizer as described above:
He will be able to set the Meeting options before and while the meeting and to download the attendance list while the meeting – it will not allow to download the attendance list after the meeting.
MatthiasRodler thank you so much for the helpful tips. I was able to successfully make myself the half-featured organizer as you suggested. However, I'm not sure how I can download the attendance list during the meeting? When I go to Participants, I do not see the (...) to allow me to download the report. What do you advise?
- MatthiasRodlerMay 22, 2022Iron ContributorPlease check the chat of the appointment, you should be able to see it there (after the meeting)