Forum Discussion

Copper Contributor

May 20, 2020

Solved

Mail address used for more Microsoft accounts

Hi All, we have an issue when we try to connect in Teams using our business mail. As you can see, Teams says that they are 2 Microsoft account linked to the mail: one is the organization account an...

account

ChrisHoardMVP
May 20, 2020
Hi simnal

Easiest solution to this I have found is to change the personal MSN account name rather than the Office 365 account

1.) Go to https://account.microsoft.com/account and log in with snale@outlook.com
2.) Change the username of that (snale@fmmg.it) to something else (I.e. snale@outlook.com)
3.) Refresh browsers and clear windows credentials

Should remove the second account and leave only the business account

Hope that answers your question

Best, Chris

ChrisHoardMVP

MVP

May 20, 2020

Hi simnal

Easiest solution to this I have found is to change the personal MSN account name rather than the Office 365 account

1.) Go to https://account.microsoft.com/account and log in with snale@outlook.com
2.) Change the username of that (snale@fmmg.it) to something else (I.e. snale@outlook.com)
3.) Refresh browsers and clear windows credentials

Should remove the second account and leave only the business account

Hope that answers your question

Best, Chris

simnal

Copper Contributor

May 25, 2020

HiChrisHoardMVP ,

i've try to connect using mailto:snale@outlook.com but this account doesn't exists: I've to create it now?

Thank you in advance and best regards.

simone

rfavini
Iron Contributor
Jun 20, 2020
simnal You can also create a Microsoft account from zero or from an existing email (also non-Microsoft account such as Gmail). Note that Microsoft account and Microsoft email are not necessarily related.
ChrisHoardMVP
MVP
May 30, 2020
Log in with snale@fmmg.it to https://account.microsoft.com/account

Change the username of that (snale@fmmg.it) to something else (I.e. snale@outlook.com)

Refresh browsers and clear windows credentials

That should work

Best, Chris