Mac restarts when we have Video chat with more than 2 people in Microsoft Teams

Question

Hi,&nbsp;I have been observing that if I have video conferencing with more than 2 people the video pauses first and moment later my Mac resets and goes for a restart. Any idea on why is this happening? Is this an issue with MS Teams or Mac? How can I get to know it. Common symptom is that the video pauses immediately after&nbsp;&nbsp;Teams version -&nbsp;1.2.00.17856&nbsp;Hardware Overview:&nbsp;&nbsp; Model Name: MacBook Pro&nbsp; Model Identifier: MacBookPro15,1&nbsp; Processor Name: Intel Core i7&nbsp; Processor Speed: 2.6 GHz&nbsp; Number of Processors: 1&nbsp; Total Number of Cores: 6&nbsp; L2 Cache (per Core): 256 KB&nbsp; L3 Cache: 9 MB&nbsp; Hyper-Threading Technology: Enabled&nbsp; Memory: 16 GB&nbsp; Boot ROM Version: 220.270.99.0.0 (iBridge: 16.16.6568.0.0,0)&nbsp;

sumanthm · Answer

Looks like this is a Mac issue. I hope the next upgrade solves this issue.

sumanthm · Answer

sumanthm&nbsp;&nbsp;Looks like a Mac issue.&nbsp;https://discussions.apple.com/thread/250573145&nbsp;

chriswebbtech · Answer

Thanks for pointing this out for us incase others have the issue we will know. Def. seems like a Mac update issue since it's happening for others with other apps as well.

I doubt it will make a difference, but you could always try chrome and doing the meeting via the browser instead of desktop client, maybe uses the driver differently?

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Mac restarts when we have Video chat with more than 2 people in Microsoft Teams

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