Forum Discussion
M1 Macbook Pro - Monterey - Teams Calls Consistently Disconnecting
Hello! I have both a personal M1 ( Max ) Macbook and a work issued M1 ( Pro ) Macbook, and have noticed on both that with a fresh install of teams, running against Apple Silicon, Rosetta, running...
- Dominic_Jomaa, sorry to hear you experience this issue. Can you please try to check for latest Teams client updates and restart the app? https://support.microsoft.com/en-us/office/update-microsoft-teams-535a8e4b-45f0-4f6c-8b3d-91bca7a51db1. If the issue continues, can you please open a support ticket and follow the steps provided by support team so the team can investigate it? Thank you.
Curiously I have this problem almost every time I hang up after a Teams conversation.
The call works perfectly fine, headset and keyboard have no issues during the call but when the call is disconnected then the Bluetooth devices are disconnected for about 6 seconds, then reconnect.
Doesn't happen with Google, Chime, Zoom, Webex - only MS Teams (Mac).
I've deinstalled and reinstalled, even did a full reinstall, due to a new laptop, same issue.
For information - this problem does not occur on the WebApp.
